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Welcome to Bernie Books!
The Best of Bernie compiles the best of Bernie’s training, coaching, articles and insights to help everyone from the CFO to front line supervisors learn quickly and easily the most effective way to:

Start a Risk Management Program

Manage a Multi-Generational Workforce

Avoid the Most Frequent HR Mistakes Made by Supervisors

Effectively Discipline Employees

Reduce Staff when Times are Hard

Use Motivational Tools
Enjoy Knock Your Socks Off Customer Service



During Bernie’s extensive coaching and training sessions she has noted again and again that all someone needs are the “right words” to help communicate exactly what they want from an employee.  Over the last several years Bernie has compiled the best way to discuss any situation with an employee. 

From Accuracy to Goals to Potential to Sales to Teamwork, this guide gives you 29 categories that contain words for Above Expectations, Meets Expectations and Below Expectations. 

This is the one you want to get via download so you can copy and paste right into your performance evaluations and other employee communications.  



One of Bernie’s passions is to help people understand one another and communicate better. 

She has done extensive research and compiled a quick and easy guide to personality temperaments. 

This guide is unique in that it gives you a quick quiz and then gives the results in four different temperaments based on the work environment. 

So much quicker, easier and less expensive than other personality tests.


DeemHR’s guide to What Every Employer Must Know is essential for any WV business and includes:

Common Laws and Statutes for Employers
Federal Poster Requirements
West Virginia Poster Requirements
Questions to Avoid During Interviews
Important Agencies, Definitions and Laws
Anti-Harassment and Wrongdoing Acknowledgement
WV Wage Payment and Collection Act
WV Record Requirements and Retention
WV Summary – Employers Must Know


The Family and Medical Leave Act Overview includes an overview of FMLA including explanation of the difference types of leave available through FMLA, a sample FMLA policy and all the forms you will ever need including an Intermittent or Reduced Schedule Tracking form.





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